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06 Sept 2025

LATEST: Over 160,000 people without broadband with full impact still unclear due to Storm Éowyn

The Eir network has released an update for customers regarding widespread outages caused by the storm.

LATEST: Over 160,000 people without broadband with full impact still unclear due to Storm Éowyn

LATEST: Over 160,000 people without broadband with full impact still unclear due to Storm Éowyn

As the country is continuing to feel the impact of Storm Éowyn, Eir has issued an update to customers surrounding the widespread network outages caused by the historic storm. 

Eir has acknowledged the significant disruptions to their network services across Ireland, saying that there are currently over 160,000 homes and businesses without broadband connectivity. They added that there are outages at approximately 30% of mobile network sites. 

The disturbances to the network have primarily been caused by power outages at exchanges and on Eir's core network. They said that the severity of the storm resulted in around 26,000 fixed voice faults and 63,000 fixed broadband faults.

READ NEXT: ALERT: Uisce Éireann warns over 500,000 homes still at risk of losing water due to Storm Éowyn

Eir also stated that the confirmation by the ESB of over 725,000 homes and businesses without power has further compounded the situation. 

The mobile network has begun restoration works where it is safe to do so, with teams remaining on standby to fix services promptly once conditions permit.

However, the network expects more faults will occur throughout Friday with the full impact only becoming clear once power is restored.

Eir's latest update states: "Service restoration for core and mobile networks will proceed as a priority. It is expected that there will be a significant number of individual faults in addition to this, but the full impact of this will only become clear after power is restored and after resolution teams have prioritised making fallen poles and lines safe.

"Each individual fault will require a separate repair visit, and it will take some time for the full picture to emerge."

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