ALERT: Irish bank apologises following crash of its mobile app and online banking portal

Bank of Ireland has apologised to the thousands of customers who were impacted by a crash of its mobile banking app and its 365 online services this Friday morning.

Friday-the-13th has proven unlucky for Bank of Ireland which has confirmed the services were down for a number of hours.

However, the bank announced shortly after 1pm that the issue had been resolved and that the services had been restored.

Earlier, representatives of the bank - one of the largest in Ireland - were inundated with complaints from frustrated customers on social media who were unable to access their online banking.

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One X user expressed their frustration: "Once a month now, time to switch to a more up to date bank at this stage."

Another user said: "the app is down now once or twice a month it's ridiculous."